Since the 1st April 2022, Pinnacle Group has managed the housing estate at RMAS on behalf of DIO. This includes housing applications and allocations. Rules relating to housing allocations/retentions can be found in JSP 464, accessible from both MOD computers and civilian devices.
If you have any problems with your SFA or require support, contact the National Service Centre on 0800 031 8628. The call centre is open from 0830-1630 Monday to Friday, and the emergency call line is open 24/7. If you need support from RMAS, please email the Station Staff Office's group inbox RMAS-Gp-Ac-SSU-StationSupport@mod.gov.uk.
Joint Service Housing Advice Office
The role of the Joint Service Housing Advice Office (JSHAO) is to provide specialist housing information and advice to encourage Service personnel (and their dependents) to consider their civilian housing options and to assist them in their transition to civilian life. Where possible it works to place service persons (and their dependants) into suitable accommodation and to assist ex-service personnel still occupying Service Accommodation. More information by visiting the JSHAO website.